okay... once again our sales staff has sold a customer a product that we don't support, and as a matter of fact a type of service which cannot exist on the equipment the customer has... and they are upset with me because i'm telling them it is not an option...
why can't salespeople sell products that exist rather than making shit up to get a sale?! arrghhhhhh!! vent over for now, must go have a smoke treat to blow off this steam.
cigarette made me feel much calmer, other than idiot salespeople today is going fairly well so far, managed to start work on re-arranging furniture to make hdtv fit into living room, did 2 loads of laundry as well... productive morning, and it's a gorgeous fall day outside.
bored bored bored... customers being pissy, telco being uncooperative, not having a good day at work, don't want to be here!! at least my friends have been keeping my mind off work with their ims and posts... love you all for keeping me sane
so i've now wasted 3 hours trying to turn up a customer because our parent company is staffed by idiots and gave us incorrect information on the customer's line... boy is he angry with us, and brian just called me, he wrecked his car... he's ok, but i gotta go deal with this